Frequently Asked Questions
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To book your appointment via the portal:
Click “Book Now” to select an appointment day and time that works for you.
Fill out your contact and payment/insurance info, and review and sign our practice policies.
Please note that your appointment slot will not be saved until this step is complete.
Confirm and finalize your appointment time.
Once your appointment is booked, you will receive a confirmation email and a link to fill out your intake forms.
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I accept the following insurance plans and can help verify benefits prior to your appointment.
Independent Health & Nova
Blue Cross Blue Shield, Highmark
Univera Healthcare
Aetna
Copays or deductibles may apply.
Private pay is available for those without insurance coverage and superbills available upon request for potential reimbursement.)
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I offer in-person and virtual appointments. We will verify your benefits upon booking to ensure insurance coverage for both.
Virtual Sessions are conducted via the Practice Better portal — a secure HIPAA-compliant platform that you can access after booking.
In-Person Session are available at 1876 Niagara Falls Blvd, Tonawanda, NY 14150.
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Our first session is a collaborative conversation where we’ll learn about your experiences, concerns, and goals and determine how I can best support you.
We may discuss:
Health history
Symptoms and concerns
Current eating patterns
Lifestyle and routines
Testing & labs (if applicable)
Personal goals and challenges
Relationship with food
Supplements you are taking or may benefit from
This session helps create a personalized plan designed around you.
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A registered dietitian can help with much more than general healthy eating. Nutrition therapy can address digestive health, hormonal and metabolic health, eating disorders and disordered eating, nutrient needs, blood sugar balance, inflammation, and your relationship with food. Care is individualized based on your symptoms, health history, goals, lifestyle, and nutritional needs.
See my specialties → page for more about what I can help you with.
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That's okay. I'm not here to hand you another plan and send you on your way. Nutrition therapy is about counseling, connection, and working through things together. I take the time to understand your health history, your relationship with food, your symptoms, your lifestyle, and the mental and emotional pieces that can shape how you eat and care for yourself. We'll talk through what's been difficult, what you've tried before, what has and hasn't worked, and what you actually need. From there, we'll create an approach that is made for you. One that feels realistic, sustainable, and supportive of your real life. There is no pressure to be perfect. I'm here and excited to work with you!
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My approach looks at the whole person rather than focusing on a single symptom or diagnosis. I consider nutrition, symptoms, health history, lifestyle, nutrient needs, and relevant laboratory information to identify patterns and develop practical, completely personalized strategies. My goal is to create nutrition recommendations that are both evidence-based and realistic for your life.
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“Kaley’s patients love her for her wealth of knowledge, compassion, realness, and sense of humor.” — Colleague
My approach is much more than telling you what to eat. I take the time to understand you as a whole person, including the physical, emotional, behavioral, and lifestyle factors that influence your relationship with food and your health.
Just as important, I want you to feel comfortable being yourself during our sessions. Nutrition therapy works best when you feel heard, understood, and supported. Building a trusting relationship is an important part of the process, and I want our sessions to feel like a space you genuinely want to come back to.
Together, we’ll work at a pace that feels right for you, build practical skills, make space for challenges and setbacks, and find approaches that are realistic for your life. My goal is to help you develop greater trust in your body and yourself while creating sustainable changes that support your overall well-being.
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I use an integrative, functional-medicine-informed approach when appropriate, looking at the bigger picture and potential contributing factors behind symptoms. This may include nutrition patterns, digestive health, hormones, nutrient status, lifestyle factors, and relevant lab data.
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Digestive & Gut Health
IBS
SIBO
IBD
Bloating
Reflux / GERD
EoE
Microbiome health
Hormonal Health
PCOS/PMOS
PMDD/PMS
Endometriosis
Thyroid conditions
Blood Sugar & Metabolic Health
Blood sugar balance
Metabolic health
Energy and nourishment
Inflammation & Autoimmune Conditions
Eating & Relationship With Food
Eating disorders
Disordered eating
Improving your relationship with food
Mood, Energy & Brain Fog
Nutrient Needs & General Wellness Nutrition
Personalized Nutrition & Genetics
Including MTHFR, COMT, and MAOA